Hotel Job Openings in Greensboro, NC - Hotel Denim

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Greet guests, accurately take food and drink order and enter it into the POS.
• Extensive knowledge of spirits, beer, wine, and classic cocktails. 
• Able to quickly and consistently execute drinks; classic and craft cocktails. 
• Must participate in daily service meetings and be able to answer specific questions when called upon.
• Must have detailed knowledge of our wine and spirits selection, including technical and service aspects. 
• Take ownership of the bar, including support staff, ensuring that all guests are happy. 
• Articulately describe food and beverage programs in other outlets of the property. 
• Responsible for adhering to established accounting procedures for all transactions and accurately close checks of any tender. 
• Ongoing cleaning and maintenance of physical plant and workstation according to established restaurant procedures. This includes pre-shift, post-shift, daily, weekly, and monthly duties as assigned by management. 
• Must have a comprehensive knowledge of menu items, food preparation techniques, and culinary terminology. 
• Ensure proper set up of the bar from beginning to end of service. 
• Stocking and maintenance of par levels for all bar products, including the maintenance of wine by the glass and draft beer program. 
• Work as a cohesive, unified service team with the rest of the FOH service staff. 
• Must report problem situations to management immediately. 
• May be responsible for correct transferring of checks when necessary. 
• Required to attend mandatory meetings when scheduled. 
• Oversee the day to day operations of the bar
• Ensure staff receive proper training on quality and service standards and have the tools & equipment to effectively carry out their job functions
• Achieve and maintain budgeted revenues as instructed by the Director of Beverage & Food and management staff
• Maintain labor cost to meet or exceed budget through effective staff labor management
• Train staff in operational standards and follow-up on that training to ensure levels of service are maintained
• Establish and achieve quality and guest satisfaction goals
• Maintain set liquor costs
• Maintain a floor presence to ensure optimal guest service
• Conduct routine brand standard audits designed to ensure optimal service execution
• Complete additional duties as assigned by hotel leadership

REQUIREMENTS:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace
• At least 21 years of age
• Requires good communication skills, both verbal and written
• Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
• Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required
• Strong administrative skills, to include business writing, mathematics for basic accounting and knowledge of Microsoft Office programs
• Ability to stand and walk for hours at a time
• Must be able to lift up to 30 pounds occasionally
• Understand this role requires grasping, writing, standing, sitting, walking, bending, listening and hearing ability and visual acuity.
• Prior restaurant and bar supervisory experience required; hotel experience preferred
• Ability to work calmly under stressful situations
• Ability to maintain high level of guest satisfaction is in absolute requirement for this position
• Perform bar back duies
• Basic math skiils
• Basic computer skills required