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Hotel Job Openings in Greensboro, NC - Hotel Denim

Job Title: Executive Housekeeper

Job Id: DEMIN-EH

Job Description:

Enjoy working in a fun and hip environment at a boutique property where you can deliver an out of this world guest experience. At Hotel Denim, we like sharing ideas, creativity and meeting people. We want to create a cool and fun vibe where you can deliver an out of this world guest experience while, yup, wearing denim.

 

PRIMARY RESPONSIBILITIES:

  • The Executive Housekeeper is responsible for providing supervision and direction for all housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.
  • Manage and coordinate the activities of the Housekeeping Team. This is accomplished through daily shift meetings, monthly department meetings. Maintain agendas and sign in sheets.
  • Staff Management & Development: Responsible for written documentation regarding staff development including performance reviews. Responsible for monitoring the training of new associates in the housekeeping department, ensuring the training checklist is being utilized. Make recommendations to General Manager for termination in accordance with CN standards of conduct and performance.
  • Hiring: Responsible for interviewing and assisting in hiring decisions for housekeeping and laundry departments.
  • Inspect all areas of the hotel: rooms, public space, back of the house, grounds....) to ensure sanitation, brand, all health and safety standards are met.
  • Supplies: Maintain the necessary items to effectively operate department. This includes and not limited to: guest loaned items (roll aways, cribs, microwaves, refrigerators, etc.) This is done through monthly inventories, proper ordering, receiving and maintenance of supplies, Log and process invoices for payment, including coding, filing, and inputting.
  • Equipment: Ensure all are in working order: vacuums, laundry equipment, carts, etc.
  • Safety and Security: Key control is required for guests and associates. Keys are to be accounted for and secured on a constant basis.
  • Training: Many tools are available for training: new hire, ongoing, brand, vendors...it is your responsibility to present these resources to all staff for continuous education.
  • Labor: Schedule and work within the designated Labor Model.
  • Guest: Privacy is an utmost concern.
  • Coordinate with the Maintenance Department to ensure maintenance request are initiated in a timely basis and the property is maintained in a like-new condition.
  • Other duties as assigned, that the associate is capable of performing.
  •  Inspect guestrooms to ensure those cleanliness standards as well as proper amenity and    literature placement has been met. (all rooms vacant/ stay-over and checkout)
  • Assist in training of room attendants in housekeeping standards and procedures.
  •  Take accurate stock of linens and cleaning supplies and orders more as needed.
  •  Responsible for Monthly Linen Inventory.
  • In charge of scheduling room attendants as well as monitoring their work and progress.
  •  Maintain housekeeping turnover to a minimum.
  •  Oversee and manage the hotel's laundry operation. 
  • Job must be an organized and detail oriented.
  •  Need to ensure smooth, efficient and economic operation in the housekeeping and laundry departments of the hotel. Make sure that housekeepers follow proper grooming standards.
  • Monitor timings to clean the room (Stay over 20mins and checkout 30mins)
  • Will be required to do special request as mandated by franchise (ex: room set up for onsite sales call, honors or rewards set up per franchise standards, etc.)
  • Assists with cleaning and servicing of guestrooms as necessary. 
  • Help to develop master cleaning schedules
  • Ordering supplies for housekeeping ( Biweekly)
  • Provide front desk with vacant rooms on a regular basis.
  • Make sure that no body sits on the clock.
  • Make sure the entire hotel (room, corridors and exteriors) are clean.
  •  Communicate with maintenance on a regular basis and make sure job is done.
  • Ensure laundry room, all storage rooms, and back office is always clean. Perform extra task given by management.
  • Time Keeping: You have to be at work no later than 8:30am and the boards should be ready by 9:00am. You would be given 3 verbal or written warnings only.
  • During slow days or busy days you would be required to clean rooms and do laundry.
  • Tips left in the rooms are for housekeepers and not for management.

Key Skills:

Check Requirements Section For Details

Desired Profile:

REQUIREMENTS:

  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating. 
  • For this position specifically:
  • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
  • Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel.
  • Must be able to see and hear.
  • Must be able to speak and read English, the ability to communicate in another language may be helpful.
  • Must display professionalism, honesty and trustworthiness at all times.
  • Ability to understand and follow oral and written instructions.
  • Knowledge in supervising and managing staff techniques.
  • Through knowledge of materials, supplies and equipment used in the housekeeping department.
  • Follow and manage using The Company procedures and policies.
  • Must be organized to maintain logs, bibles, checklist, inventories as scheduled.
  • Basic computer experience to: pull reports break out house, check house inventory.
  • Management skills: interview, train, coach, motivate, counsel, discipline, and terminate employment.
  • Payroll: be able to Input payroll, store timecards, and maintain weekly reports.
  • Comply to all standards
  • Multi task, remain service centric.
  • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books.
  • Assist guest with issues, being professional and maintaining hospitable caring attitude.
  • Establish and maintain effective working relationships with associates and department heads
Salary
offered salary
$ To Be Discussed/Yearly
Job Location
Job Location

Greensboro, North Carolina, USA

Job Type
Job Type

Full Time

Experience
Experience

0 - 1 Years

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