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Hotel Job Openings in Greensboro, NC - Hotel Denim

Job Title: Operations Manager

Job Id: DEMIN-OM

Job Description:

Enjoy working in a fun and hip environment at a boutique property where you can deliver an out of this world guest experience. At Hotel Denim, we like sharing ideas, creativity and meeting people. We want to create a cool and fun vibe where you can deliver an out of this world guest experience while, yup, wearing denim.

Key Skills:

Check Requirements Section For Details

Desired Profile:

RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

  • Supervise the day to day operations of the entire Front Office
  • Train staff utilizing individual development plans
  • Coach and counsel staff to resolve challenges and elevate performance
  • Ensure the highest level of guest satisfaction is always delivered to all guests
  • Anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance
  • Respond to and resolve guest complaints with poise and professionalism
  • Liaise with Front Office staff to discuss and implement strategies to continually improve customer satisfaction, occupancy levels and revenues

 

REQUIREMENTS:

  • Must have thorough knowledge of overall hotel and F&B operations
  • Must be available to work all hours and days including weekends and holidays
  • Must be able to speak, read, write and understand the primary language(s) used in the workplace
  • Strong leadership skills and ability to effectively select, motivate, develop and retain staff
  • Ability to effectively supervise change with clear, concise written and verbal communication skills
  • Superb organizational skills to include time management, delegation and managing multiple priorities in a fast-paced environment
  • Good knowledge of computers including Microsoft Office Programs
  • Diplomacy skills and ability to build effective relationships
  • Possess drive to create a fun, rewarding and professional work environment.
  • Ability to prepare and analyze data figures and transcriptions prepared on and generated by computer
  • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity; must be able to sit, stand and walk for hours at a time
  • Must be able to lift 15 pounds occasionally
  • College degree preferred, or equivalent combination of education and experience
  • Valid Driver's License or CDL required
Salary
offered salary
$ To Be Discussed/Yearly
Job Location
Job Location

Greensboro, North Carolina, USA

Job Type
Job Type

Full Time

Experience
Experience

0 - 1 Years

JOB APPLICATION FOR Operations Manager
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